ClassGen is committed to providing quality services to you and this policy outlines
our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy
Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect,
use, disclose, store, secure and dispose of your Personal Information. A copy
of the Australian Privacy Principles may be obtained from the website of The
Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include: names, addresses, email
addresses, phone and facsimile numbers. This Personal Information is obtained
in many ways including the information that you or your computer submit to this
website, any email correspondence that you might send, and information from third
parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our
services to you, providing information to our clients and marketing. We may also
use your Personal Information for secondary purposes closely related to the primary
purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting
us in writing, such as through email. When we collect Personal Information we
will, where appropriate and where possible, explain to you why we are collecting
the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information
only from you. However, in some circumstances we may be provided with information
by third parties. In such a case we will take reasonable steps to ensure that
you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including
the following:
Third parties where necessary to improve the ClassGen service; and
Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from
misuse and loss and from unauthorized access, modification or disclosure. When
your Personal Information is no longer needed for the purpose for which it was
obtained, we will take reasonable steps to destroy or permanently de-identify
your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct
it, subject to certain exceptions. If you wish to access your Personal Information,
please contact us in writing. ClassGen will not charge any fee for your access
request, but may charge an administrative fee for providing a copy of your Personal
Information. In order to protect your Personal Information we may require identification
from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take
reasonable steps to make sure that your Personal Information is accurate, complete
and up-to-date. If you find that the information we have is not up to date or
is inaccurate, please advise us as soon as practicable so we can update our records
and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us
at: